#072: How Should You Evaluate a New Prospect?
Just last week I received a call from a friend who owns a small marketing agency. She had recently lost three solid opportunities—deals she should have won. She couldn’t figure out what went wrong. So she did what most of us do: assume it was her own fault. Maybe she said the wrong thing. Or her pricing was way off. Or she didn’t have the experience the prospect wanted. But I’ve lost enough deals to know the truth. She was basing her conclusions on the wrong assumption. More specifically, she was assuming that every opportunity has the same chance of success. More than likely, it wasn’t something she did or didn’t do. It was simply that these opportunities weren’t really “winnable.” In this episode, I’ll tell you what I shared with her … and how that shift in thinking made an immediate impact on her business.